Annansi Chronicles - Latest Comments in African countries on 2007 list of 50 most desirable outsourcing destinations

Re: African countries on 2007 list of 50 most desirable outsourcing destinations

Call Center Outsource — Wed, 19 May 2010 22:48:11 -0000

Well said - I'm totally with you on this topic.Several African nations have joined the BPO bandwagon. Certain percentage of Africa's population is also capable of speaking French, which means that the country has the capability to attract various types of French BPO jobs as well. This also means that this African country is going to offer multilingual outsourcing services to its clients. African countries are always known for their cost effectiveness. They can deliver spectacular result at a lowest cost. Egypt, Kenya and South Africa have displayed excellent performances. Therefore Africa is confident to perform better in this field. Africa has the potential to become one of the preferred BPO destinations in the world.

Josh

Re: African countries on 2007 list of 50 most desirable outsourcing destinations

KPO Services — Tue, 11 May 2010 21:31:57 -0000

When it comes to outsourcing, Africa has a clear strategy. Africa certainly has a role to play in the present climate of global sourcing and ‘right shoring’. Single geography outsourcing is largely a thing of the past, having given way to a lower risk, more customer-focused global delivery model and tiering of processes. Whilst there is no doubt that Asia offers an excellent cost value proposition for high volume, low complexity business processes, Africa can step up to the plate on delivery of lower volume and higher complexity processes. It offers a real, cost effective, nearshore alternative for European and American companies who may simply not wish to have customer facing processes run out of Asia. If Africa can really put its money where its mouth is, a currently fledgling BPO&O industry certainly has the potential to take off and carve out its niche in the global delivery model.

Re: African countries on 2007 list of 50 most desirable outsourcing destinations

inbound call centers — Thu, 21 Jan 2010 02:09:44 -0000

Those are very interesting countries to venture in to. It is amazing that most of them are African countries. We hope that it will drive more business opportunities in their countries.

Re: African countries on 2007 list of 50 most desirable outsourcing destinations

BPO Specialist — Fri, 06 Mar 2009 05:04:17 -0000

Due to the trends of the economic global crises , it is now cost effective for the most companies to outsource their employment needs to developing countries with high labor rate. With this in mind, it can be expected that the BPO industry would surely stay for a much longer time.

Re: African countries on 2007 list of 50 most desirable outsourcing destinations

Sseruyange David — Mon, 13 Oct 2008 05:16:33 -0000

Thanks for the good research always .I enjoy the infomation I always find here.Keep going guys

Re: African countries on 2007 list of 50 most desirable outsourcing destinations

Kofi — Fri, 03 Aug 2007 10:53:29 -0000

Karen,
I'm glad this information was beneficial to you. Thanks for your comment.

Re: African countries on 2007 list of 50 most desirable outsourcing destinations

Karen Lotter — Fri, 03 Aug 2007 10:47:36 -0000

This is a very informative article, thanks very much.